Privacy Policy

ET Builders Group Inc. Privacy Policy

Effective Date: Wed Oct. 9. 2024

Last Updated: Wed Oct. 16. 2024

ET Builders Group Inc. (“we,” “our,” or “us”) is committed to protecting the privacy and security of our clients’ personal information. This Privacy Policy describes the types of personal information we collect, how we use it, and your rights regarding your personal information under California law, including the California Consumer Privacy Act (CCPA).

1. Information We Collect

We collect various types of personal information, including but not limited to:

• Identifiers: Name, email address, postal address, phone number, and other similar identifiers.

• Financial Information: Payment card details, billing information, or other financial data required for completing transactions.

• Project Information: Photos, designs, specifications, and other details related to your construction project.

• Internet or Other Electronic Network Activity: Information about how you interact with our website, such as IP address, browsing history, and cookies.

• Professional or Employment Information: Any job-related information shared as part of project agreements or planning.

2. How We Collect Your Information

We collect personal information from various sources, including:

• Directly from you: When you communicate with us by phone, email, or through our website, and when you provide project-related information.

• Automatically: When you visit our website, we may use cookies, web beacons, and similar technologies to collect information about your interactions and device.

• Third Parties: From business partners, subcontractors, and other service providers who help us deliver our services.

3. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide construction, remodeling, and other building-related services, including generating estimates, managing projects, and customer support.

• Communication: To respond to inquiries, schedule appointments, and send updates regarding your project.

• Payment Processing: To process payments for services rendered.

• Compliance: To comply with legal requirements and obligations.

• Website Improvement: To analyze website performance, enhance user experience, and troubleshoot issues.

4. Sharing of Personal Information

We do not sell your personal information. However, we may share your personal information with third parties, including:

• Service Providers: Contractors, subcontractors, and other business partners who assist with your project.

• Payment Processors: Third-party payment platforms used to process financial transactions.

• Legal and Regulatory Authorities: When required by law, court orders, or governmental regulations.

• Business Transfers: In the event of a merger, sale, or transfer of company assets, your personal information may be transferred to the acquiring entity.

5. Your Rights Under the CCPA

Under the California Consumer Privacy Act (CCPA), California residents have specific rights regarding their personal information. These include:

5.1. Right to Know

You have the right to request information about the categories and specific pieces of personal information we have collected, used, disclosed, or sold in the last 12 months.

5.2. Right to Delete

You have the right to request the deletion of personal information we hold about you, subject to certain legal exceptions (such as maintaining information necessary to complete transactions or comply with legal obligations).

5.3. Right to Opt-Out of Sale

We do not sell your personal information. However, under the CCPA, you have the right to direct a business that sells personal information to stop selling that information.

5.4. Right to Non-Discrimination

You have the right to be free from discrimination for exercising your privacy rights under the CCPA. We will not deny you services or provide a different level of service because you exercised your rights.

6. SMS/Text Messaging Policy

Opt-In

By providing us with your mobile number, you consent to receive SMS communications related to your project, including updates, appointment confirmations, and other service-related messages. Your consent is strictly for project-related communications, and your phone number will not be shared with third parties for marketing or unrelated purposes. Message and data rates may apply based on your wireless carrier.

Opt-out

You can opt-out of receiving SMS messages at any time by replying “STOP” to any message or by contacting us at etbuildersgroup@gmail.com. If you opt-out, you may still receive non-SMS communications regarding your project.

7. How to Exercise Your Rights

To exercise your CCPA rights, you may submit a verifiable consumer request by contacting us using the following information:

• Phone: (209)-326-7549

• Email: etbuildersgroup@gmail.com 

• Mail: ET Builders Group Inc,  P.O. Box 922, Patterson, CA 95363

We may ask you to provide specific information to verify your identity before processing your request. We will respond to your request within 45 days, as required by law.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including providing services to you, complying with legal obligations, resolving disputes, and enforcing our agreements.

9. Data Security

We take reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no security system is foolproof, and we cannot guarantee the security of your information.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website, analyze website performance, and customize content. You can control the use of cookies through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page, and the “Last Updated” date at the top of the policy will be revised. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal information, please contact us at:

• Phone: (209)-326-7549

• Email: etbuildersgroup@gmail.com 

• Mail: ET Builders Group Inc,  P.O. Box 922, Patterson, CA 95363